Terms and Conditions

Contractors

By accepting the terms and conditions of Immich-Anker Winery the buyer confirms that he is of legal age (over 18 years old). Furthermore, the customer declares that he is authorized to purchase these goods. Customers who are not known by us receive the shipment in the so called postident-procedure to comply with the requirements of the Youth Protection Act.

Contract

The customer's order at Immich-Anker Winery is an offer to us to conclude a contract of sale ... all offers by Immich-Anker Winery are subject to change. Orders can also be placed by email, mail, fax or telephone. These orders are subject to our terms and conditions explicitly. In case a wine is sold out, we will offer an equivalent wine of quality, style and price. The contract language is German. We only deliver to locations in Germany. We are happy to offer you shipping abroad at an individual price. Request your individual offer from us. If deliveries are made to non-EU countries, additional duties, taxes or fees may have to be paid by the customer. However, not through the wineestate Immich-Anker, but directly from the customer to the responsible customs or. Tax authorities. We encourage our customers to check the details with customs or customs before ordering. To inquire about tax authorities.

Right of withdrawal 

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must contact us 

Weingut Immich-Anker 

Am Steffensberg 19 

56850 Enkirch 

immich-anker@mosel.net 

Phone: 06541/6230 

Fax: 06541/4965 

Inform of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email).

You can use the attached model withdrawal form, but this is not mandatory. You can also electronically fill in and send the sample withdrawal form or another clear statement on our website ( www.mosel.net ). If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email). 

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires. Consequences of cancellation If you cancel this contract, we will have all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have a different type of delivery than the one we offer, have chosen cheap standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. 

For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. 

We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. 

The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods. Exclusion of the right of withdrawal 

The right of withdrawal does not exist for contracts 

- for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer, 

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery, 

- for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery, 

- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered at the earliest 30 days after the contract was concluded and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

Click here to download the cancellation form 

Prices

The prices for the offered wines are stated in Euros (EUR or €) and are per bottle. Unless otherwise indicated, these are bottles of 0.75 liters. The prices remain valid at the time of the order as they were presented on the website. Prices are from our place of business including VAT, if applicable sparkling wine tax and do not include packaging and shipping.

Shipping costs

The shipping costs (within Germany, MAINLAND!) will be calculated as follows:

• 1-11 bottles: 7,50 €

• 12-23 bottles: 6,50 €

• 24-35 bottles: 4,70  €

• 36-59 bottles: 3,70  €

from 60 bottles free of shipping

Reservation of proprietary rights

Immich-Anker Winery retains title to all goods that are delivered by it to a buyer, prior to the final and full payment of the purchase price and any shipping costs.

Storage and accessibility of the contract text

We save the contract text and send you the order summary and terms & conditions by email with the order confirmation. 

Warranty

The statutory warranty regulations are to be considered valid.

Payment

Payment is made through a SEPA - Transfer. New customers always pay in advance or PayPal, existing customers pay on receipt of invoice enclosed with the order.

Cancellation

The customer may cancel the holiday any time prior to the trip. It is recommended to declare the withdrawal in writing to avoid misunderstandings. Effective date is the receipt of cancellation at Immich-Anker Winery. In case of cancellation by the tour participants, Immich-Anker Winery must receive compensation for the arrangements and expenses as follows:

a. until the 12th day prior to departure 40% of travel price

b. from the 11th to the 03rd day prior to departure 60%

c. later than 3 days before arrival or no-show 90% of the travel price


The European Commission offers the possibility for online dispute resolution. The platform can be reached via an external link.

Platform of the European Commission for Online Dispute Resolution: www.ec.europa.eu/consumers/odr