Conditions

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must contact us

Weingut Immich-Anker

Am Steffensberg 19

56850 Enkirch

immich-anker@mosel.net

Phone: 06541/6230

Fax: 06541/4965

Inform of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email).

You can use the attached model withdrawal form, but this is not mandatory. You can also electronically fill in and send the sample withdrawal form or another clear statement on our website ( www.mosel.net ). If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires. Consequences of cancellation If you cancel this contract, we will have all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have a different type of delivery than the one we offer, have chosen cheap standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract.

The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods. Exclusion of the right of withdrawal

The right of withdrawal does not exist for contracts

- for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer,

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery,

- for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery,

- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered at the earliest 30 days after the contract was concluded and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

Click here to download the cancellation form 

The European Commission offers the possibility for online dispute resolution. The platform can be reached via an external link.

Platform of the European Commission for Online Dispute Resolution: www.ec.europa.eu/consumers/odr